Contact & collection
I look forward to hearing from you.
Orders & inquiries
Fastest via the inquiry form.
That way I have all the details at a glance, nothing gets lost and you receive a confirmation by email. Reply usually within 48 hours.
- Phone
- +41 76 336 36 01
- @el_pastelazo_
For general questions you can also reach me by phone. I only accept orders via the form.
Collection
Production kitchen
- Address
- Herbergsgasse 2, 4051 Basel
- Collection times
- By arrangement [open]
- Slices of cake
- Thursday & Friday, pre-order
- Delivery
- [open: area, costs]
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How do I order?
Choose your product and send me an inquiry using the form. I will get back to you with a personal quote. Your order becomes binding once I have confirmed it.
How far in advance do I need to order?
Classic cakes at least 2 days, mini cakes 1 day in advance. Themed, 3D and wedding cakes as early as possible. [open: fixed lead times]
How much will my cake cost?
All prices on the website are minimum prices. The exact price depends on the number of people, the design and the work involved. You will receive it with my quote.
Do you deliver?
[open: delivery area, costs, set-up at weddings]
How do I pay?
[open: payment methods, deposit for weddings and events]
Can I postpone or cancel an order?
[open: deadlines and costs]
Do you make vegan or gluten-free cakes?
Yes, on request vegan, lactose-free, gluten-free or egg-free. Unfortunately my products are not suitable for people with severe allergies.
Can you copy a cake exactly?
I interpret your idea creatively. I do not make exact copies.